Thursday, December 19, 2019

Bad Customer Service Theater

Today’s Popeye’s bad customer service report: coworker got in the drive thru line today. When she finally was able to pull up to the speaker, the employee said the drive thru wasn’t open. So instead of going outside and placing a sign on the drive thru speaker so the employee could go do something else, the drive thru worker spent their time telling customers to come inside. 
 
Inside Popeye’s was crowded. Long line. Only one register open. The girl running that register was new. An older employs walked around the dining room, thanking customers for their patronage. With the crowd it seems like she could’ve been of more use somewhere else. The night before someone else had an even worse experience. Drive thru closed and one of the doors to the inside was locked. Are the sandwiches really worth all this trouble?
 
Video of Herschel being honored at the college football awards show.
 
Josh Donaldson told his mother that if she stopped smoking he would buy her a Mazeradi.
 
 
The Big Ketch is closing or moving, to make way for another high-rise. They’re building those high rises everywhere in Buckhead and Westside. Adding over 200 people per block, over 100 cars, and the same little streets that are already overcrowded. Met a girl who works for a nonprofit bicycle coalition. Need to ask her what old people should do who can’t ride bikes.
 
Wednesday: went to the Y again. Hips are sore, but still did my hour on the treadmill. Need to start working in weights. C had taken Anna to the allergist, then went mall shopping. C cooked beef tips, rice, and cooked vegetables.
 
At work I plug my laptop into a docking station and I have two screens, one for the company computer and the other for email. The two screens are set to different settings, one larger than the other. Not sure how to change it. Some things are super hard to see. Also I get all these junk emails that have to do with work. I have set “rules” so some are automatically deleted, but need to set up more. Too many emails.
 
Thought this might be a good article. Thought about typing up the list but only one or two are actually promising.
 
The Nokona Baseball Glove Company has a monthly contest, requires creativity to win. This month you have to re-write a Christmas song about baseball and Nokona. I re-wrote Rudolph (below), Mr. Grinch, and It’s Beginning to Look a lot Like Christmas. I’ll share one a day.
 
You know Rawlings and Wilson and Mizuno and Easton.
Louisville and Worth and Akadema.
But do you recall
The best performing ball glove of all?
 
Nokona the hand-crafted ball glove
Has some very supple leather
And if you ever wore it
You would even say it’s heaven
All of the other fielders
Used to laugh and call him names
They never let poor Nokona
Join in any baseball games
 
Then one humid summer eve
the ball was hit his way
Nocona with his glove so nice
Made the play to save the day
 
Then how the players loved him
As they won the state tourney
Nokona the hand-crafted ball glove
You're the best in the industry!
 
DAZZY VANCE [SABR Bio] was the first National League pitcher to win an MVP - 1924 MVP for BRO. He could hardly be denied. He led the majors, not just the NL in wins, ERA, complete games, Ks, ERA+, FIP, WHIP, H9, SO9 & SO/W. He was the first pitcher to win his league’s ERA title by >1.00 run. His ERA of 2.61 was 1.26 runs better than runner-up Carl Hubbell n 1930. His teammates called him “Dead Shot” because he backed up his boasts about his prowess with a revolver by slicing a card in 2 edgewise & shooting through the bottom of a bottle w/o breaking the neck.

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